Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Improve operations, implement systems and remove bottlenecks so that you get your time back.
Hire and train the right team, communicate better with each other and eliminate people problems.
Grow your business with bigger and better clients.
Overcome cash flow issues and improve your financial management.
Make better decisions and become more profitable.
Whereever you're stuck, we can help:
YOU GOT IT.
COMING RIGHT UP.
EASY.
We work primarily with established business owners in the following categories.
Advisory Firms
Accounting firms, consulting firms, real estate agencies, medical clinics and marketing agencies.
Professionals
Consultants, coaches, real estate agents, accountants, mortgage brokers, medical practitioners, marketers and freelancers.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
They're very strategic. They'll come up with great ideas and great ways in which you can improve on your business."
Shane Hiscock, Founder & Buyers Agent, Locate Buyers Agency
Partner, Clarke & Brownrigg Chartered Accountants Adelaide
Mike Urness, CEO, CFO-One Advisors
Founder & Partner,
Arc Medical Accountants
Debra Beck-Mewing, Founder & CEO, Property Frontline
Founder & Director,
Blue Diamond Recruitment
He [Trent] showed me his methods of conducting sales calls and strategy sessions, which turned out to be way more effective."
Ryan Caswell, Founder, B2B Leads
Founder & Director,
Parabroker.au
Investment presumes that there will be a return. Otherwise, it’s just an expense.
If you qualify – and do the work – we offer a guarantee:
After 17 weeks of coaching, you will agree that coaching has paid for itself - or we will work with you at no charge until that is true.
This drives us to do great work and ensure we're only commencing relationships with those who we're sure will see commercially positive outcomes.
Hiring the right people is one of the greatest challenges in business. Too often, owners fall into the “hope and pray” trap. It looks something like this: post a job ad, cross your fingers, and hope someone great shows up. Or worse, outsource the whole problem (finding, screening, interviewing etc.) to a recruiter, leaving the quality of your team in someone else’s hands.
But here’s the truth: businesses don’t grow because of luck. They grow because of people. And people are too important to leave to chance.
In this article, I’ll walk you through a proven approach for building an Employee Acquisition Plan. A structured system that takes you from reactive hiring to predictable success in finding, attracting and keeping A-players.
When recruitment is treated as a last-minute scramble, the hidden costs pile up fast:
Turnover and churn: hires made in haste often leave just as quickly.
Culture misfits: the wrong people drain energy, damage morale and erode trust.
Lost opportunity: owners get pulled back into day-to-day firefighting instead of building the business.
The most expensive hire you’ll ever make isn’t the one you pay the highest salary. It’s the wrong person in the wrong seat.
It doesn’t matter whether you run a consultancy, an agency or a trades business - you’re in the people business first.
When you zoom out, you’ll see that growth doesn’t follow new clients, technology, or products - it follows talent. With the right team, everything else scales. Without them, even the best strategies stall.
The blinding flash of the obvious? Recruitment isn’t an event - it’s a process. Just as you’d never leave your sales pipeline to chance, you shouldn’t leave your hiring pipeline to chance either.
Think of recruitment like fishing. You don’t cast a line once and hope. You follow a process. Here’s the 4-step framework I coach business owners to use:
Get clear on your ideal candidate profile (skills, values, and culture fit).
Develop a compelling Employee Value Proposition (EVP) - why would someone choose you over a competitor?
Position your business as a workplace of choice, not just a job.
Coaching Note: Your job ad isn’t just an ad - it’s a piece of marketing. Make it as persuasive as your best sales pitch.
Use multiple channels: online job boards, employee referrals, LinkedIn, industry networks.
Think like a marketer. Learn / apply marketing best practice principles in your job ads.
Don’t be afraid to proactively reach out to people you’d love on your team.
Coach’s Note: Good businesses “advertise”. Great businesses campaign for talent.
Don’t rely on gut feel alone - introduce structure.
Use shortlisting tools, skills tests, and carefully structured screening calls to save time.
Balance skill and character: you can train ability, but you can’t train integrity.
Coach’s Note: Research shows unstructured interviews are only 50/50 accurate. Adding structured assessments including psychometric profiling can push accuracy to 80 - 90%.
Remember: A-players have options. They’re interviewing you as much as you’re interviewing them.
Close the deal with more than money: showcase your culture, your vision, your delegation skills and your growth path.
Seal the relationship through structured onboarding that makes them feel part of the team from day one.
Coach’s Note: Speed matters. The best candidates don’t stay on the market long - move decisively.
Relying solely on recruiters or ads and abdicating responsibility.
Confusing activity with results (lots of long 60+ minute interviews ≠ quality hires).
Neglecting onboarding - hiring the right person but setting them up to fail.
Treat recruitment like sales and marketing. Build a repeatable, measurable process you can refine over time.
When recruitment is systemised, it stops being a distraction and becomes a driver of growth. As a bonus, other managers can then learn your process and help actively recruit their own team members as appropriate (further freeing up your time).
An Employee Acquisition Plan gives you the confidence that when it’s time to grow, you’ll have the right people, in the right seats, ready to drive the business forward.
Ask yourself:
Do I have a documented process for hiring?
Am I confident it will consistently attract A-players?
Or am I still relying on luck and hoping for the best?
Great businesses don’t gamble with talent. They plan.
Ready to move from “hope and pray” hiring to a proven system for attracting A-players? At Butler & Co, we coach business owners through building recruitment processes that scale. If you’d like to learn more, let’s start talking.
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Just straight-forward analysis of your approach to marketing and sales, team-building skills, gross and net profitability, and business transfer readiness.