Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Improve operations, implement systems and remove bottlenecks so that you get your time back.
Hire and train the right team, communicate better with each other and eliminate people problems.
Grow your business with bigger and better clients.
Overcome cash flow issues and improve your financial management.
Make better decisions and become more profitable.
Whereever you're stuck, we can help:
YOU GOT IT.
COMING RIGHT UP.
EASY.
We work primarily with established business owners in the following categories.
Advisory Firms
Accounting firms, consulting firms, real estate agencies, medical clinics and marketing agencies.
Professionals
Consultants, coaches, real estate agents, accountants, mortgage brokers, medical practitioners, marketers and freelancers.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
They're very strategic. They'll come up with great ideas and great ways in which you can improve on your business."
Shane Hiscock, Founder & Buyers Agent, Locate Buyers Agency
Partner, Clarke & Brownrigg Chartered Accountants Adelaide
Mike Urness, CEO, CFO-One Advisors
Founder & Partner,
Arc Medical Accountants
Debra Beck-Mewing, Founder & CEO, Property Frontline
Founder & Director,
Blue Diamond Recruitment
He [Trent] showed me his methods of conducting sales calls and strategy sessions, which turned out to be way more effective."
Ryan Caswell, Founder, B2B Leads
Founder & Director,
Parabroker.au
Investment presumes that there will be a return. Otherwise, it’s just an expense.
If you qualify – and do the work – we offer a guarantee:
After 17 weeks of coaching, you will agree that coaching has paid for itself - or we will work with you at no charge until that is true.
This drives us to do great work and ensure we're only commencing relationships with those who we're sure will see commercially positive outcomes.
Running a business is no small feat. Most business owners I meet are talented, hardworking, and driven. They’ve built something from scratch, wear multiple hats, and often achieve results that many others would envy.
Yet despite all this capability, many still find themselves stuck. Projects stall, opportunities slip by and the same challenges keep showing up quarter after quarter.
Why? Because intelligence and effort alone aren’t enough. A big part of what is missing is accountability - and without it, even the smartest entrepreneurs fall into the same traps.
This is what I call the Accountability Gap: the space between knowing what to do and consistently following through.
Business owners are used to being resourceful. They pride themselves on independence and problem-solving. But that strength often turns into a weakness: the belief that they can and should carry the full load alone.
The result? Isolation, bottlenecks, and progress that never matches potential.
Motivation is powerful, but it’s also unreliable. You can’t build a business on bursts of energy and good intentions. Without accountability structures, even the most driven owner will procrastinate, overcommit, or get lost in the weeds.
Every time a project drags out, or a strategic initiative slips into the “someday” pile, it costs you more than lost revenue. It drains energy, erodes confidence and feeds the feeling of spinning your wheels.
At its core, the Accountability Gap shows up in three ways:
Projects started but never finished - half-written marketing campaigns, unfinished systems, or hiring decisions put off until it’s too late.
Big ideas with no traction - strategies that stay on the whiteboard because no one is driving execution.
Cycles of feast and famine - bursts of growth followed by dry spells because consistent effort isn’t being applied to the fundamentals.
And here’s the catch: it doesn’t usually affect the unmotivated. It affects the best entrepreneurs - the ones who are already busy, ambitious, and capable - but lack the right accountability framework to turn that into consistent results.
When someone else is expecting a result, the likelihood of it happening skyrockets. This is why deadlines at school or client deliverables get done, while internal projects often lag behind.
Consistency is the secret to momentum. Knowing that progress will be reviewed weekly or monthly creates a rhythm that fuels steady growth instead of stop–start effort.
Accountability isn’t just about pressure - it’s about perspective. Talking through your goals and challenges with a trusted advisor sharpens focus and helps you see blind spots you’d miss on your own.
So how do you close the Accountability Gap?
Systemise accountability inside your business
Use scorecards, key metrics, or weekly progress reviews with your team.
Create visibility so everyone (including you) knows what’s on track and what’s not.
Build accountability into your calendar
Use a Default Diary to set aside time for reviewing progress and resetting priorities.
Treat these check-ins as non-negotiable appointments.
Seek external accountability
A coach can challenge you in ways you’ll never challenge yourself.
They keep you honest, focused, and moving forward when it would be easier to slip back into old habits.
I’ve worked with countless owners who already knew what needed to be done. They weren’t short on ideas, expertise, or passion.
But without accountability, things slipped. Marketing campaigns never launched. Hiring decisions dragged on. Financial reviews got pushed aside.
The moment accountability was introduced - through structured check-ins, clear priorities, and external support - everything changed. Ideas became execution. Strategies became results.
The business didn’t just move forward. It built momentum that carried it further than the owner thought possible.
The Accountability Gap is subtle, but it’s one of the biggest reasons smart entrepreneurs get stuck. Intelligence, talent, and drive will take you far - but without accountability, they’ll only take you in circles.
So ask yourself:
Who is holding me accountable right now?
If the answer is “no one,” then you may already be feeling the gap. Closing it could be the single most important decision you make this year.
Your business doesn’t just need ideas. It needs consistent execution. And that’s what accountability provides: the structure, perspective, and support to bridge the gap between where you are and where you want to be.
If you’re ready to close your own Accountability Gap and turn ambition into consistent results, let’s talk. Book an introductory call to explore coaching here.
Sometimes the smartest move a business owner can make is admitting they can’t do it alone - and then building the accountability that ensures they never stay stuck again.
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Just straight-forward analysis of your approach to marketing and sales, team-building skills, gross and net profitability, and business transfer readiness.