Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Improve operations, implement systems and remove bottlenecks so that you get your time back.
Hire and train the right team, communicate better with each other and eliminate people problems.
Grow your business with bigger and better clients.
Overcome cash flow issues and improve your financial management.
Make better decisions and become more profitable.
Whereever you're stuck, we can help:
YOU GOT IT.
COMING RIGHT UP.
EASY.
We work primarily with established business owners in the following categories.
Advisory Firms
Accounting firms, consulting firms, real estate agencies, medical clinics and marketing agencies.
Professionals
Consultants, coaches, real estate agents, accountants, mortgage brokers, medical practitioners, marketers and freelancers.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
They're very strategic. They'll come up with great ideas and great ways in which you can improve on your business."
Shane Hiscock, Founder & Buyers Agent, Locate Buyers Agency
Partner, Clarke & Brownrigg Chartered Accountants Adelaide
Mike Urness, CEO, CFO-One Advisors
Founder & Partner,
Arc Medical Accountants
Debra Beck-Mewing, Founder & CEO, Property Frontline
Founder & Director,
Blue Diamond Recruitment
He [Trent] showed me his methods of conducting sales calls and strategy sessions, which turned out to be way more effective."
Ryan Caswell, Founder, B2B Leads
Founder & Director,
Parabroker.au
Investment presumes that there will be a return. Otherwise, it’s just an expense.
If you qualify – and do the work – we offer a guarantee:
After 17 weeks of coaching, you will agree that coaching has paid for itself - or we will work with you at no charge until that is true.
This drives us to do great work and ensure we're only commencing relationships with those who we're sure will see commercially positive outcomes.
In the early days of a business, co-founders often wear every hat, move fast, and make decisions together on instinct. It’s messy, reactive, and exhilarating. But as the business grows, what once felt energising can quickly become frustrating. Lines blur, decisions are delayed, responsibilities overlap, and tension builds — not because the partnership is broken, but because the business has outgrown its original operating rhythm.
Many co-founders hit this point: they care deeply about the business, but they’re unsure how to evolve from “doing everything together” to clearly defined roles without damaging the relationship.
If this sounds familiar, you’re not alone. And the good news? There’s a structured, respectful way to move from co-founders to co-leaders — one that strengthens your working relationship while unlocking the next level of business growth.
Most founders start with trust, complementary skillsets, and a shared vision. But as the business scales, role ambiguity becomes the silent killer of momentum. Key symptoms include:
Decisions taking too long because both partners weigh in on everything
Frustration when one partner feels the other isn’t “pulling their weight”
Important tasks falling through the cracks because no one had clear ownership
Resentment or communication breakdowns
None of this means the relationship is broken — it means the business has entered a new phase and requires new systems.
A high-performing business isn’t built on shared intentions alone. It’s built on clarity of expectations, ownership of outcomes, and mutual respect for different strengths.
The first and most powerful step is recognising that your business has evolved — and so must your roles.
In the start-up stage, founders operate more like a “task force.” But as the business matures, the role of a founder must evolve into the role of a leader. Leaders drive strategic initiatives, mentor others, and focus on growth — not just getting through the to-do list.
This transition requires a mindset shift: from “we’re both across everything” to “we each own specific parts of the business.” It’s not about creating hierarchy — it’s about creating clarity.
To reduce friction and eliminate emotion from the process, start with the business — not the people.
Build what we call an Organisational Plan (or Org Chart) for the business as it needs to function to scale. Focus on the roles the business needs — not what either partner currently wants to do.
Ask:
What are the key functional areas we need to scale and sustain this business?
E.g. Sales, Operations, Finance, Product, Client Success, etc.
What are the five key responsibilities of each of these roles?
What skills, experience, or accountabilities are required for success in each seat?
Once this “ideal structure” is defined, only then should you assign yourselves to the roles. Often, you’ll find that one partner is naturally better suited to certain seats — and that's a good thing. The goal is to complement each other, not clone each other.
Key takeaway: The seats run the business. People sit in the seats. Leaders lead the people.
With your roles mapped out, it’s time for a real — and respectful — conversation.
Discuss openly:
What do I enjoy doing and want to own?
Where do I have strengths or experience that make me the best fit?
What areas do I need to let go of to allow the business to scale?
This step takes maturity and humility. Sometimes, one partner needs to step back from a function they built but no longer serve best. Other times, it may mean agreeing that one person becomes the “final decision-maker” in a certain area — even if both have opinions.
Done well, this conversation leads to greater alignment, mutual respect, and energy for the road ahead.
Once roles are agreed upon, it's essential to lock in how decisions are made and how results are tracked.
Clarify:
Who is the ultimate owner of each function?
What decisions can be made independently vs. those that require collaboration?
What metrics or outcomes is each person accountable for?
How will you review and adjust if something isn’t working?
Think of this like any leadership team. Even CEOs report to boards. Accountability doesn’t damage trust — it protects it.
At Butler & Co, we often help clients introduce a Leadership KPI Scorecard — a simple one-page dashboard where each co-leader is responsible for 1–3 core metrics that align with their role. It’s not about blame. It’s about transparency.
Even the best structure will strain without ongoing communication.
We recommend a regular Co-Founder Meeting Rhythm, such as:
A weekly 90-minute alignment check-in to review priorities and surface issues early
A monthly deep-dive into strategy, goals, and planning
A quarterly offsite or facilitated session to zoom out, reflect, and reset
Structure creates safety. It ensures you're not bottling up tension, making assumptions, or drifting apart.
And if the relationship is already under stress? Having a neutral third-party — such as a business coach — to facilitate these conversations can make all the difference. It’s not weakness to ask for help. It’s leadership.
Scaling a business with a co-founder isn’t easy. But with the right frameworks, conversations, and structure, it can be one of the most rewarding partnerships of your life.
Defining roles doesn’t damage the relationship — it strengthens it.
If you and your business partner are feeling stuck, misaligned, or simply ready to shift from reactive to strategic, i’d love to help.
Together, we can create the clarity and structure you need to move from co-founders to co-leaders — and build a business that thrives because of your partnership, not in spite of it.
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Just straight-forward analysis of your approach to marketing and sales, team-building skills, gross and net profitability, and business transfer readiness.