Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Improve operations, implement systems and remove bottlenecks so that you get your time back.
Hire and train the right team, communicate better with each other and eliminate people problems.
Grow your business with bigger and better clients.
Overcome cash flow issues and improve your financial management.
Make better decisions and become more profitable.
Whereever you're stuck, we can help:
YOU GOT IT.
COMING RIGHT UP.
EASY.
We work primarily with established business owners in the following categories.
Advisory Firms
Accounting firms, consulting firms, real estate agencies, medical clinics and marketing agencies.
Professionals
Consultants, coaches, real estate agents, accountants, mortgage brokers, medical practitioners, marketers and freelancers.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
They're very strategic. They'll come up with great ideas and great ways in which you can improve on your business."
Shane Hiscock, Founder & Buyers Agent, Locate Buyers Agency
Partner, Clarke & Brownrigg Chartered Accountants Adelaide
Mike Urness, CEO, CFO-One Advisors
Founder & Partner,
Arc Medical Accountants
Debra Beck-Mewing, Founder & CEO, Property Frontline
Founder & Director,
Blue Diamond Recruitment
He [Trent] showed me his methods of conducting sales calls and strategy sessions, which turned out to be way more effective."
Ryan Caswell, Founder, B2B Leads
Founder & Director,
Parabroker.au
Investment presumes that there will be a return. Otherwise, it’s just an expense.
If you qualify – and do the work – we offer a guarantee:
After 17 weeks of coaching, you will agree that coaching has paid for itself - or we will work with you at no charge until that is true.
This drives us to do great work and ensure we're only commencing relationships with those who we're sure will see commercially positive outcomes.
One of the most confusing and frustrating experiences for business owners is this:
On paper, you’re profitable.
But in reality, you’re struggling to pay the bills.
It feels almost impossible. After all, isn't profit the point?
This situation is far more common than you might think - and it usually comes down to one critical misunderstanding: the difference between profit and cash flow.
In coaching clients over the years, I often remind them of a simple but powerful phrase:
Revenue is vanity, profit is sanity, and cash is king.
Understanding this distinction isn’t just an accounting technicality. It’s the difference between building a business that thrives sustainably - and one that looks good until it suddenly runs out of oxygen.
Let’s dive into why this happens and, most importantly, what you can do about it.
Profit is an accounting measure that shows whether your business is operationally making money.
It’s calculated simply:
Revenue – Expenses = Profit.
However, profit assumes that all the revenue you have "earned" has been received.
It also assumes that all expenses are matched neatly to that same period.
This is important, because while your profit and loss (P&L) statement might tell you you’re doing well, it doesn’t always reflect the real-world timing of money moving in and out of your bank account.
Cash flow, on the other hand, measures actual money entering and leaving your business - when it really happens.
It’s concerned with the timing and movement of cash, not just what’s been billed or recorded.
In simple terms:
Profit measures performance. Cash flow measures survival.
Imagine you send a $50,000 invoice today.
Your P&L immediately looks healthier.
But if the client doesn’t pay for 60 days, that revenue is just theoretical until the cash arrives.
Meanwhile, your bills, payroll, rent, and tax obligations continue - and they don’t wait for your receivables.
Many businesses incur significant costs before they ever see a dollar in return.
Whether it’s materials, labour, advertising, or project management, those expenses have to be paid - sometimes weeks or months before client payments are due.
Ironically, growth can increase cash flow pressure.
More projects, more team members, more stock - all require upfront investment.
If cash flow isn’t proactively managed, the faster you grow, the more fragile your business can become.
Feeling nervous or stressed every time you check your bank balance.
Struggling to cover payroll or key supplier payments.
Using personal credit cards to fund business expenses.
Winning new work but fearing you can't deliver it without cash injections.
Delaying tax payments because "we’ll sort it next month."
These are not just operational issues - they are early-warning signs that your business’s real financial health needs urgent attention.
Invoice promptly.
The sooner you invoice, the sooner you get paid.
Follow up consistently.
Chasing overdue invoices isn’t about being pushy - it’s about maintaining healthy boundaries.
Offer early payment incentives.
Even small discounts can motivate faster client payments.
A 13-week rolling cash flow forecast is one of the most powerful tools you can create.
It forces you to look ahead, anticipate shortfalls, and plan before cash crunches hit.
If you have a bookkeeper, involve them.
If not, it’s worth investing the time or external help to get this set up properly.
Negotiate faster payment terms with clients when you can (e.g., 7–14 days).
Negotiate extended terms with suppliers if possible to spread out payments.
Request deposits upfront for large projects to smooth cash flow.
Small improvements here can make a significant difference.
If you don’t already have an operating line of credit in place, it’s smart to arrange one before you desperately need it.
But use it wisely.
Access to credit should be a contingency plan, not a permanent crutch.
Profitability is essential for long-term success.
But without careful cash flow management, even the most profitable businesses can run into trouble.
At the end of the day, revenue may feel exciting and profit looks good on paper - but cash is the true king of your business's survival and freedom.
If your business feels like it’s profitable yet you’re constantly worried about cash flow, you’re not alone. And the good news is, these are fixable problems with the right systems and focus.
Remember: Businesses don’t fail because they lack profit.
They fail because they run out of cash.
Looking for a Cash Flow Health Check?
If you’d like support in forecasting, improving collections, or setting up better financial rhythms in your business, I invite you to reach out.
Together, we can strengthen the financial foundations of your business - so you can grow with confidence.
Explore Business Coaching with Trent
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Just straight-forward analysis of your approach to marketing and sales, team-building skills, gross and net profitability, and business transfer readiness.