Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Director, EQ Property
- Past efforts have attracted the wrong type of client.
- Prospects just want to know 'price' and don't seem to care about anything else.
- Leads seem to take forever to sign-up and become a client.
You just want to attract higher-value clients who value your expertise and expect to pay a fair premium to work with you.
- You’re unsure what metrics to be tracking.
- You’re not clear on what benchmarks to aim for.
- You're not sure if your marketing is making or losing money.
You just want to understand dollars-in vs dollars-out and whether or not it's all worth it.
- Growth is starting to cause other operational challenges.
- Getting the right people in the right seats has become easier said than done.
- The team can never quite seem to follow process or consistently achieve what is expected.
- You're getting pulled in a hundred different directions and clients are beginning to notice.
You just want to get everyone on the same page and following processes that actually work and scale.
- Exactly who is our ideal client and how do we get more of them?
- Just what is our point of difference (or do we even have one)?
- Do people see us as a commodity service provider?
- What 'tactics' would work best specifically for our firm and stage of business?
- Where should we be spending our marketing dollars and efforts?
You just want to know what you should be doing and why.
- The leadership team is losing sight of the bigger picture (core mission, vision and values).
- Key team members just can't seem to agree on what should be done next, how and why.
- Problems use to be handled quickly but now take weeks/months to resolve.
- Important but not urgent activities are just not getting done.
You just want everyone in the business aligned and beating to the same drum.
Improve operations, implement systems and remove bottlenecks so that you get your time back.
Hire and train the right team, communicate better with each other and eliminate people problems.
Grow your business with bigger and better clients.
Overcome cash flow issues and improve your financial management.
Make better decisions and become more profitable.
Whereever you're stuck, we can help:
YOU GOT IT.
COMING RIGHT UP.
EASY.
We work primarily with established business owners in the following categories.
Advisory Firms
Accounting firms, consulting firms, real estate agencies, medical clinics and marketing agencies.
Professionals
Consultants, coaches, real estate agents, accountants, mortgage brokers, medical practitioners, marketers and freelancers.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
Our plan to achieve that vision is to work hand-in-hand with a smaller volume of exceptionally talented industry experts, taking each of them to 'market-leader' status in their respective niches and/or geographic locations. We then let their results do our talking.
A Chartered Accountant, Trent has over 10 years experience working across three different firms spanning the three 'tiers' of the accounting profession; a small boutique firm, a mid-tier firm and the ‘big 4’ firm – Pricewaterhouse Coopers.
Since founding Butler & Co Advisory in 2018, Trent has worked with over 50+ Australian professional service businesses. He deeply understands the nuances, growth challenges and stakeholder dynamics that present at every stage of a firm's life cycle.
Trent knows how both prospective clients and professional staff conduct their due diligence and choose a professional service provider in the modern digital world.
He understands that as your business grows and thrives, so will our partnership. So let’s talk, we promise it will be a breath of fresh air.
They're very strategic. They'll come up with great ideas and great ways in which you can improve on your business."
Shane Hiscock, Founder & Buyers Agent, Locate Buyers Agency
Partner, Clarke & Brownrigg Chartered Accountants Adelaide
Mike Urness, CEO, CFO-One Advisors
Founder & Partner,
Arc Medical Accountants
Debra Beck-Mewing, Founder & CEO, Property Frontline
Founder & Director,
Blue Diamond Recruitment
He [Trent] showed me his methods of conducting sales calls and strategy sessions, which turned out to be way more effective."
Ryan Caswell, Founder, B2B Leads
Founder & Director,
Parabroker.au
Investment presumes that there will be a return. Otherwise, it’s just an expense.
If you qualify – and do the work – we offer a guarantee:
After 17 weeks of coaching, you will agree that coaching has paid for itself - or we will work with you at no charge until that is true.
This drives us to do great work and ensure we're only commencing relationships with those who we're sure will see commercially positive outcomes.
If you're like most business owners, you've probably had the thought: "If I just had better systems, everything would run smoother." Maybe you've tried task management tools, documented a few Standard Operating Procedures (‘SOPs’), or even brought in a consultant to help you "systemise". Yet things still feel messy, unpredictable and reliant on you.
Here’s the truth: systems don’t save broken businesses. They amplify what’s already there.
If you’re overwhelmed, constantly pulled into the weeds, or struggling to grow without burning out, the problem isn’t your lack of systems. It’s what you’re trying to build them on top of.
Let’s break this down.
It’s easy to fall into the trap of believing systems are the magic bullet. They’re not. At least, not at the start.
Too often, we see founders invest in complex tech stacks, automation tools, or full-scale process mapping before they have the foundational habits to support them. The result? A graveyard of abandoned tools, dusty SOPs and team members who still come to you for everything.
Perfect systems built too early don’t create order - they magnify chaos.
Before you build, you need bandwidth. And to get bandwidth, you need to take back control of your time and energy.
At Butler & Co, we often start here:
Your calendar is a mirror of your leadership. If it’s packed with low-value tasks, constant interruptions, or back-to-back firefighting, no system will save you.
That’s why we teach clients how to implement:
Zero-based scheduling: design your ideal week, not around meetings, but around priorities.
Default diary structures: lock in time for deep work, leadership, sales, and planning.
Most delegation fails because it’s done reactively or incompletely.
Start by using a model called 1:3:1 Delegation: don’t come with one problem and no solution. Come with one problem, three options and one recommendation.
When your team starts owning outcomes - not just tasks - you stop being the bottleneck. Only then is it time to introduce scalable systems.
You wouldn’t draft legal documents before deciding what kind of business you’re in. The same applies here. Systems need to reflect your:
Business model
Team structure
Priorities
Personal time rhythm
Otherwise, you’re just building complexity on top of confusion.
Instead, we show clients a simple and learnable process to create Minimum Viable Systems (MVS):
Simple checklists or workflows
Clear handovers
Shared expectations
Easy-to-track measurables
MVS are owned by the team, not the founder. That’s the difference.
One of our clients, a creative agency founder, came to us with Trello boards, Zapier automations, and a full-time ops assistant. Yet she was still working 60+ hour weeks.
Within the first month of coaching, we:
Rebuilt her weekly calendar
Shifted 5 hours of quoting off her plate
Trained her assistant in the 1:3:1 model
Only after that did we start documenting core processes. Six weeks in, she’d reclaimed 12+ hours a week and was finally able to focus on hiring and sales.
Systems didn’t start the transformation. Better leadership and management skills did.
You don’t need to be perfect. You need to be intentional.
Before you invest time or money building out systems, ask yourself:
Am I in control of my calendar?
Is my team empowered to solve problems?
Do I have the headspace to build without burning out?
If the answer is no, then congratulations. You’re doing the smart thing by starting here.
Because the best systems in the world won’t fix a business that runs on overwhelm. But reclaim your time and upgrade your delegation - and the rest falls into place.
Want help with that?
We coach service-based business owners through a proven step-by-step approach to reclaim time, lead better, and build a business that works smoothly, profitability and (mostly) without them. When you're ready, book a time to chat with Trent.
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Just straight-forward analysis of your approach to marketing and sales, team-building skills, gross and net profitability, and business transfer readiness.